INTERNAL COMPLAINTS AND GRIEVANCE PROCEDURE

Florida Medical & Aesthetic International School is dedicated to the success and well-being of each student, staff member, and teacher. If dissatisfaction arises, interested parties are expected to refer their complaints to a school administrator or school president in writing to be resolved.  A school representative will meet with the complainant within ten days of receipt of the written complaint. 

Most complaints can be resolved informally. However, should a complaint not be handled satisfactorily, the complaint will be referred to a complaint committee consisting of the School President, a staff member, and an independent third party. This committee will meet within 21 calendar days of receipt of the complaint. Any discussions and meetings will be documented, and a copy will be provided to the complainant at the time of the meeting.

If more information from the complainant is needed, a letter will be written outlining the additional information.  If no further information is needed, the complaint committee will act on the allegations, and a letter will be sent to the complainant within 15 days stating the steps taken to correct the problem or information to show that the allegation was not warranted or based on fact.

Should a complaint not be handled satisfactorily, any student, staff member, or teacher may contact the Commission for Independent Education of the Florida Department of Education, 325 West Gaines Street, Suite 1414, Tallahassee, FL 32399, toll-free phone:  (888) 224-6684. 

STUDENT PLACEMENT

The School cannot guarantee employment for its graduates. However, due to the school’s high standards and the individual attention given to each student, our graduates are well-qualified. The Placement Office will assist the student in finding available positions.  Graduates are encouraged to utilize the services of the Placement Office.

STUDENT HOUSING

Florida Medical & Aesthetic International School does not offer on-site housing for its students. There are many hotels, motels, and apartments conveniently located near the school. Our office maintains a list of available locations that may be suitable for out-of-town students. We will gladly assist you in locating a place to stay while attending our school.

ATTENDANCE

All students are expected to attend classes regularly. Daily attendance is required and is taken by the instructor. In the event of an absence, the student is responsible for making arrangements to complete any makeup work that may be assigned to them. If satisfactory arrangements are not made, incomplete or failing grades may be assigned. Students who are unable to attend class should notify the school promptly.

TARDINESS

Students are expected to arrive to class on time and prepared to learn.  As tardiness causes the student to miss valuable instruction and disrupts the class, any student who is tardy to class three (3) times will be counseled by the instructor.  Any further tardiness will result in the student being required to make up hours and work missed at a scheduled time agreed upon by the instructor.

WITHDRAWAL

Students have the option to officially withdraw from the school at any time by giving written notification to the school office. Unofficial withdrawal can take place at such time as the student fails to attend classes and has made no contact with the school administration. Upon withdrawal, official or unofficial,  the school’s refund policy will apply, and arrangements must be made to pay any balance due to the school. Students will not be permitted to re-enroll in the school with an outstanding balance. Any monies due to the student at the time of withdrawal, official or unofficial,  will be refunded to the student within 30 of the withdrawal determination.

READMISSION

Students who withdraw from school may apply for readmission. Students must complete a new enrollment contract and will be charged current tuition and fees at the time of readmission. Students dismissed for academic or disciplinary reasons must meet with the school director and put in writing why they feel they should be readmitted. Any student with a past-due balance will not be readmitted to the school.

LEAVE OF ABSENCE

Students who need to take a leave of absence from the school must submit, in writing, a signed request for leave. Students on a leave of absence are not considered to be withdrawn from school. Students can only be granted one leave of absence per 12-month period, and the leave cannot exceed 60 days. Any student who does not return from their leave of absence on the scheduled date will be withdrawn from school. A student on an approved leave of absence who has notified the school that he/she will not be returning will be withdrawn from the program.  The determined date of withdrawal will be the earlier of the date of expiration of the leave of absence or the date the student  notifies the school that he/she will not be returning.  The withdrawal date for a student who does not notify the school that he/she is not returning will be the date of expiration of the approved leave of absence.